Integrated Facility Management Professionals Trusted By The UK’s Leading Brands

Facilities Management done differently… Q3 is a young company run by people with a lifetime of FM experience and expertise, dedicated to caring for your people and buildings.

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Quality Services, People And Workplaces

Creating safe, healthy and productive workplaces, by blending our big-company experience with the agility, entrepreneurship and personal touch of an SME

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A Very Different Kind Of Facilities Management

Creating an FM solution that’s right for your business and specifically meets the needs of your portfolio, your people and the culture of your organisation

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Technical Facilities Management

Experience gained from working in the most demanding of critical environments and the expertise to deliver a job well done

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Treating Your Customers As Our Customers

Working with your people to deliver a seamless and enjoyable user experience, as an integral part of your customer-facing team

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Redefining Quality in Outsourcing

We are Q3 Services, a very different kind of FM company with offices in the UK and Channel Islands.

We’re changing the way organisations benefit from outsourced services. Entrepreneurial in spirit, Q3 has three main objectives: to boost productivity through healthier workplaces, to be open and transparent with all stakeholders and to transform the working environment for our own employees.

We deliver Quality cleaning, maintenance and hard services, security, grounds maintenance, waste and environmental services through Quality people to create Quality workplaces. We achieve all this through the use of the latest systems and processes and application of cutting-edge technology.

London City skyscrapers seen from Southwark, photo take in the night.

how can we help you?

Q3 doesn’t do “off-the-shelf” Facilities Management. Whether it’s a single service like cleaning or security, or a fully integrated FM contract, we’ll listen to you, understand your needs and deliver the right solution, tailored to your organisation.

All services

Let Q3 join you on your FM journey

Our vision

Our vision is simple – to invest and inspire, to build open and transparent partnerships with our clients, and to never stand still.

We promise

We promise to create safe, healthy and productive workplaces, by blending our big-company experience with the agility, entrepreneurship and personal touch of an SME. Through investing in the talents of our people, we will deliver innovative, technology-led Facilities Management, with sustainability and social value at the very core of everything we do.

Quality Service

A unique service guarantee – we fix work straight away if clients aren’t happy
Open book transparency means all unspent client money is returned – guaranteed
A transparent technology solution that gives clients real-time access to data, trends and compliance – and IP that remains theirs at the end of the contract

Quality People

We don’t hire just anyone – our management team chose like-minded people who share our obsession with your success and have a real passion for the job
We have a commitment to paying and rewarding the people who work for us well, attracting talented operatives and supervisors who will want to develop long-term careers
Our talent management programme focuses on mentoring, training and use of the latest technology

Quality Workplaces

We focus on outcomes not routines and tick boxes
We only want to work with clients that share our commitment to environmental sustainability
We recognise the value of creating a healthy and safe workplace so that your employees can work more productively and gain a sense of wellbeing
We work with ethical companies that support our efforts to be the best employer in the FM sector

Doing Business with Us

We have the scale, flexibility and experience to manage your outsourcing and compliance requirements, regardless of how complex they may be. Our operational and leadership teams have been working within the FM industry for many years underpinning our strong understanding of the daily challenges our clients face.

We are already making a difference for many leading clients – we’d love to meet up with you on a no-obligation basis to discuss your FM needs and to explain our approach.

Martyn Freeman - Chief Executive Officer

The Gherkin and The Shard skyscraper in London.

View By Sector

Our business philosophy is built on the knowledge that we know that FM delivered in an office environment is unlike FM delivered in retail, or a university, or a hospital. Therefore, we know we can never succeed with a vanilla, or off-the-shelf solution.

Our people have experience covering a multitude of sectors. Having learned what makes your organisation tick they will apply their sector knowledge to develop the FM solution to match. Being familiar with, and understanding the sector in which you operate, is a massive part of getting it right. By understanding the sector drivers, provides insight into your motivations, allowing us to work cohesively to help deliver your business goals.

All sectors

Channel Islands

Although Q3 is a relatively new company, our businesses in the Channel Islands build on the wealth of knowledge accumulated by our teams who have worked in the islands over many years.

With offices in Guernsey and Jersey, we are a service organisation embedded in the Islands’ communities, with relationships forming a fundamental cornerstone of our operations. Time is a key factor in any relationship, and we will commit to taking the time to understand all of your service needs. We will spend time getting to know your business and understand your business objectives to guarantee we are providing a service that is relevant to you, rather than what is easy for us!

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Mont Orgueil Castle, Jersey, Channel Islands

Clients

Q3 looks after the people and properties from some of the country’s leading brands, spanning many sectors and geographies. Here is a selection:

Case Study

Here’s how Q3 works for other clients…

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Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

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Our News & Insights

The latest press releasees, blogs and opinions from Q3…