Glass walls of a London skyscraper.

Integrated Facility Management Professionals Trusted By The UK’s Leading Brands

Facilities Management done differently… Q3 is a young company run by people with a lifetime of FM experience and expertise, dedicated to caring for your people and buildings.

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Black and white image of three people talking in front of a glass wall facing a modern city skyline.

Quality Services, People And Workplaces

Creating safe, healthy and productive workplaces, by blending our big-company experience with the agility, entrepreneurship and personal touch of an SME

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Glass building during sunset

A Very Different Kind Of Facilities Management

Creating an FM solution that’s right for your business and specifically meets the needs of your portfolio, your people and the culture of your organisation

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Server Room

Technical Facilities Management

Experience gained from working in the most demanding of critical environments and the expertise to deliver a job well done

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Colorful ball decorations inside the main hall of a shopping centre.

Treating Your Customers As Our Customers

Working with your people to deliver a seamless and enjoyable user experience, as an integral part of your customer-facing team

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Redefining Quality in Outsourcing

We are Q3 Services, a very different kind of FM company with offices in the UK and Channel Islands.

We’re changing the way organisations benefit from outsourced services. Entrepreneurial in spirit, Q3 has three main objectives: to boost productivity through healthier workplaces, to be open and transparent with all stakeholders and to transform the working environment for our own employees.

We deliver Quality cleaning, maintenance and hard services, security, grounds maintenance, waste and environmental services through Quality people to create Quality workplaces. We achieve all this through the use of the latest systems and processes and application of cutting-edge technology.

London City skyscrapers seen from Southwark, photo take in the night.

how can we help you?

Q3 doesn’t do “off-the-shelf” Facilities Management. Whether it’s a single service like cleaning or security, or a fully integrated FM contract, we’ll listen to you, understand your needs and deliver the right solution, tailored to your organisation.

All services

Let Q3 join you on your FM journey

Our vision

Our vision is simple – to invest and inspire, to build open and transparent partnerships with our clients, and to never stand still.

We promise

We promise to create safe, healthy and productive workplaces, by blending our big-company experience with the agility, entrepreneurship and personal touch of an SME.  Through investing in the talents of our people, we will deliver innovative, technology-led Facilities Management, with sustainability and social value at the very core of everything we do.

Q3-Services-JR-Photography
Q3 services qa icon

Quality Service

  • A unique service guarantee – we fix work straight away if clients aren’t happy
  • Open book transparency means all unspent client money is returned – guaranteed
  • A transparent technology solution that gives clients real-time access to data, trends and compliance – and IP that remains theirs at the end of the contract

Q3 services qa people icon

Quality People

  • We don’t hire just anyone – our management team chose like-minded people who share our obsession with your success and have a real passion for the job
  • We have a commitment to paying and rewarding the people who work for us well, attracting talented operatives and supervisors who will want to develop long-term careers
  • Our talent management programme focuses on mentoring, training and use of the latest technology

Quality Workplaces icon

Quality Workplaces

  • We focus on outcomes not routines and tick boxes
  • We only want to work with clients that share our commitment to environmental sustainability
  • We recognise the value of creating a healthy and safe workplace so that your employees can work more productively and gain a sense of wellbeing
    We work with ethical companies that support our efforts to be the best employer in the FM sector

Doing Business with Us

We have the scale, flexibility and experience to manage your outsourcing and compliance requirements, regardless of how complex they may be. Our operational and leadership teams have been working within the FM industry for many years underpinning our strong understanding of the daily challenges our clients face.

We are already making a difference for many leading clients – we’d love to meet up with you on a no-obligation basis to discuss your FM needs and to explain our approach.

Handshake to represent a deal.
Martyn Freeman - Chief Executive Officer
The Gherkin and The Shard skyscraper in London.

View By Sector

Our business philosophy is built on the knowledge that we know that FM delivered in an office environment is unlike FM delivered in retail, or a university, or a hospital. Therefore, we know we can never succeed with a vanilla, or off-the-shelf solution.

Our people have experience covering a multitude of sectors. Having learned what makes your organisation tick they will apply their sector knowledge to develop the FM solution to match. Being familiar with, and understanding the sector in which you operate, is a massive part of getting it right. By understanding the sector drivers, provides insight into your motivations, allowing us to work cohesively to help deliver your business goals.

All sectors

Channel Islands

Although Q3 is a relatively new company, our businesses in the Channel Islands build on the wealth of knowledge accumulated by our teams who have worked in the islands over many years.

With offices in Guernsey and Jersey, we are a service organisation embedded in the Islands’ communities, with relationships forming a fundamental cornerstone of our operations. Time is a key factor in any relationship, and we will commit to taking the time to understand all of your service needs. We will spend time getting to know your business and understand your business objectives to guarantee we are providing a service that is relevant to you, rather than what is easy for us!

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Mont Orgueil Castle, Jersey, Channel Islands

Case Study

Here’s how Q3 works for other clients…

Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Picture of a man hands and a laptop on a table showing the scene of a business meeting.

Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract

Our News & Insights

The latest press releasees, blogs and opinions from Q3…

Author Annie Simpkin
11 September 2024

100% Compliance - really???

A cursory search of FM trade press websites identifies only a handful of recently published articles relating to the important subject of compliance. Those news...

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11 September 2024

100% Compliance - really???

A cursory search of FM trade press websites identifies only a handful of recently published articles relating to the important subject of compliance. Those news...

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cyber essentials certified plus logo
24 February 2021

Q3 achieves Cyber Essentials Certified Plus accreditation

Providing reassurance to our clients that our IT is secure In recent weeks, Q3 has been working with partners Active Workspace and CS Risk Management...

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24 February 2021

Q3 achieves Cyber Essentials Certified Plus accreditation

Providing reassurance to our clients that our IT is secure In recent weeks, Q3 has been working with partners Active Workspace and CS Risk Management...

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co2
13 April 2022

Q3 commits to Net Zero

Planet Mark certification is the springboard for Net Zero In recent months, Q3 has worked closely with the Planet Mark organisation to measure and establish...

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13 April 2022

Q3 commits to Net Zero

Planet Mark certification is the springboard for Net Zero In recent months, Q3 has worked closely with the Planet Mark organisation to measure and establish...

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Keyboard cleaning
30 October 2020

Cleaning: The invisible enemy versus the invisible army?

How cleaning is changing as a result of Covid19 In the last five years, the FM sector had already come to realise that its purpose...

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30 October 2020

Cleaning: The invisible enemy versus the invisible army?

How cleaning is changing as a result of Covid19 In the last five years, the FM sector had already come to realise that its purpose...

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Amy Merrell front picture.
14 January 2022

New management appointment

Amy Merrell to head up Q3's Sustainable Recycling Management business We’re delighted to announce that from February, Amy Merrell will be taking over as the...

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14 January 2022

New management appointment

Amy Merrell to head up Q3's Sustainable Recycling Management business We’re delighted to announce that from February, Amy Merrell will be taking over as the...

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Second anniversary
13 May 2020

Q3 Services in the Channel Islands are celebrating their second anniversary in the Q3 Services Group

The well-established local soft services provider in the Channel Islands was acquired by Q3 in May 2018. Operating in Jersey and Guernsey, Q3 offers a...

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13 May 2020

Q3 Services in the Channel Islands are celebrating their second anniversary in the Q3 Services Group

The well-established local soft services provider in the Channel Islands was acquired by Q3 in May 2018. Operating in Jersey and Guernsey, Q3 offers a...

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Martyn Freeman Mitie
7 July 2021

They say that there’s no “I” in Team

Martyn Freeman looks at the parallels between teamwork in sport and business and the lessons they can learn from each other   With the Euro...

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7 July 2021

They say that there’s no “I” in Team

Martyn Freeman looks at the parallels between teamwork in sport and business and the lessons they can learn from each other   With the Euro...

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Commercial square in the UK with shops around and restaurant tables in the middle.
5 September 2022

Square Deal for Q3

Q3 Services secures a three-year contract with The Square, Camberley Q3 Services has secured a three-year contract with The Square, Camberley’s leading retail shopping centre....

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5 September 2022

Square Deal for Q3

Q3 Services secures a three-year contract with The Square, Camberley Q3 Services has secured a three-year contract with The Square, Camberley’s leading retail shopping centre....

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Martyn Freeman Mitie front picture in blue dress
3 January 2023

A peek into 2023 with CEO Martyn Freeman

Reproduced from an interview originally published in FM Director publication, November 2022 Speaking to Dennis Flower of the FM Director publication, just as the UK...

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3 January 2023

A peek into 2023 with CEO Martyn Freeman

Reproduced from an interview originally published in FM Director publication, November 2022 Speaking to Dennis Flower of the FM Director publication, just as the UK...

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Alex Lawrence
20 April 2022

Alexander Lawrence joins Q3

Alex Lawrence has been appointed as Q3's Business Development Director We are delighted to welcome Alexander Lawrence into the Q3 family as Business Development Director....

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20 April 2022

Alexander Lawrence joins Q3

Alex Lawrence has been appointed as Q3's Business Development Director We are delighted to welcome Alexander Lawrence into the Q3 family as Business Development Director....

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Martyn Freeman Mitie
25 January 2021

Are online meetings stifling progress and innovation?

Way back before Covid and even before the technology revolution, office-based staff would amuse themselves by circulating humorous stories and risqué cartoons on pieces of...

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25 January 2021

Are online meetings stifling progress and innovation?

Way back before Covid and even before the technology revolution, office-based staff would amuse themselves by circulating humorous stories and risqué cartoons on pieces of...

Read More