Q3 is now certified against ISO 9001 and ISO 14001

We are delighted to announce that following a recent, successful, third-party audit, Q3 is now officially certified against two important standards, ISO 9001 and ISO 14001.

ISO 9001 is the internationally recognised Quality Management System standard operated by many leading organisations to improve business processes, provide strong governance and ensure quality services to clients. In a similar vein, the ISO14001 is an environmental management system standard designed to deliver environmental efficiency and responsibility in our operations.

Both standards apply to Q3 Services Group, Lotus Landscapes and Q3CI and achieving the standards is an important step-forward for the company, as they are frequently a prerequisite in tender documents.

Securing the certifications has taken a considerable effort, over many weeks by many members of our team. Commenting on the achievement, CEO Martyn Freeman said, “I would like to say a big well done and thank you to everyone who has been involved. This is a tremendous result and something that we should be really proud of.”

On World FM Day, Martyn Freeman reflects on Q3’s journey through FM

On World FM Day, the Facilities Management industry acknowledges our collective contribution to business and the global economy. This coincides with another celebration closer to home… we at Q3 are marking the 3rd anniversary of the formation of the Q3 Services Group of companies.

We set ourselves a challenge in 2018 to become a trusted FM company, one that lives every day by its values of being open, honest, and transparent in everything that we do. Three years on, I’m particularly proud that we are succeeding in meeting those objectives.

I’m also proud of everything that has been achieved in the last 12 months in what have been extremely difficult market trading conditions – probably the most demanding since the industry first adopted the name Facilities Management, some forty years ago. In this time, Q3 has expanded, developed new services lines, grown its client portfolio and been totally flexible in adapting to our changing client needs. And for that, I give my whole-hearted thanks to everyone at Q3.

What the last year has demonstrated is that regardless of your contractual client arrangements, if you want to thrive in a Covid FM world, you must adapt, change and implement at pace. In many respects, the standard contracts that we put our name to at the outset of a relationship, have been overtaken and rendered obsolete as a result of the pandemic.

As the lockdown relaxes and we return to the workplace, FM will be instrumental in not just managing the transition but defining its whole purpose and direction. I am proud of the progress of Q3 as a company and feel privileged to work in a profession so rich in talent and dedicated to its cause.

I wish everybody who works in this wonderful FM industry all the very best on World FM Day and for the future.