Showcasing Q3 hard services’ latest prestigious new contract in Chelsea

The Q3 hard services team has secured a new, high-end, residential maintenance contract with GWRC (Grosvenor Waterside Residents Company Ltd), a Resident Management Company responsible for the exclusive Grosvenor Waterside development in Chelsea.

Situated on the banks of the river Thames, and set across seven and a half acres, the development comprises numerous apartments and penthouses, housed in a collection of impressive buildings surrounding the historic dock.

Following a successful competitive tendering process, Q3 will be providing a range of mechanical and electrical (M&E) building services to Grosvenor Waterside.

With experience from similar contracts such as Magna Park, Windsor, Q3 has good insight into the challenges of providing a quality service in high-end residential environments, as well as a strong understanding of the high expectations of the occupiers. The company will tailor the M&E service around a resident-focused approach and will ensure their service is both responsive and adaptable through the application of a dedicated CAFM (Computer Aided Facilities Management) system.

Commenting on the contract award, Sacha Marshall-Ocaña, Chief Executive and Estate General Manager at GWRC, said, “It was important to find a service partner who understands not only the requirements of our residential clients but also one who can provide financial visibility and transparency in its delivery. As a management company responsible for a site on this scale, it is important that we engage with suppliers who are in tune with all the financial and commercial complexities of forecasting, CAPEX and maintenance budgeting.”

Harry Leeson, Managing Director of Q3 Hard Services, said, “We’re extremely proud to be adding Grosvenor Waterside to our portfolio and look forward to working with the on-site team to deliver first class FM services.”

Another Integrated FM contract win for Q3

Q3 Services has secured a three-year, first-generation, multi-site, FM contract with Satellite Applications Catapult, one of a network of nine Catapult technology and innovation centres established by Innovate UK to deliver impact across the UK economy.

The multi-service, integrated FM contract mobilised in April, across all Satellite Applications Catapult locations in the UK and will be coordinated through a centralised helpdesk and Facilio CAFM software technology.

Donna Johnston, Head of Estates and Facilities Management for Satellite Applications Catapult, said, “Our decision to appoint Q3 Services followed a robust market exercise. We are delighted that Q3 have a close cultural alignment and a desire to embrace a partnership approach to service delivery which matches our own aspirations. Their ability to deploy technology and innovation as an integral part of their service will improve our service delivery internally and externally enormously.”

Mark Hazelwood, Managing Director IFM said, “It’s exciting to be working with Satellite Applications Catapult, operating as it does at the cutting edge of the space industry. Q3 continues to break new ground with its Integrated FM model, by listening and understanding our client needs and creating a bespoke solution they know will work for them.”