Top score for Q3 at Double Eleven

Q3 has secured a three plus two-year, hard services, contract with the Middlesbrough based game developer, Double Eleven.

Since it was formed in 2009, Double Eleven has grown to be one of the most trusted video game developers, working on popular games such as Rust Console Edition, Grounded and Prison Architect.

Q3 will be delivering a range of mechanical and electrical services to Double 11’s new Boho X flagship, head office. The Boho X building lies in the heart of Middlesbrough’s digital services quarter and is now home to around 300 employees.

Matthew Harris, Facilities Manager at Double Eleven said, “Q3 went into great detail during the site visit and has a proven delivery model. We liked their approach, and the fact that they will be delivering the contract through a local team.”

Commenting on the award, Martyn Freeman, CEO of Q3 Services, said, “We are delighted to be working with Double Eleven, and look forward to developing a strong partnership as they continue their exciting expansion.”

Q3 Retains Cyber Essentials Plus Accreditation

Q3 Services is pleased to announce that it has successfully renewed its Cyber Essentials Plus accreditation, a Government-backed certification scheme that helps businesses guard against a range of cyber threats.

Working with Stock Services Limited, a leading IT consultancy which helps businesses achieve their IT goals, the company has undergone a rigorous three-month review process, to achieve the renewal. The certification applies to all Q3’s business operations in the UK and Channel Islands.

The accreditation is important, because as the Q3 business grows and we introduce new systems and technological services, we must ensure from the outset that the necessary processes and the correct security controls are in place to meet future business and technological needs.

Commenting on the Cyber Essentials Plus certification, Martyn Freeman, CEO of Q3, said, “We place a high priority on this aspect of our business because with growing daily threats of cyber disruption, it’s essential we have done all we can to reduce risk of cyber activity, improve compliance and governance, and enhance our general business reputation. Well done to Stock Services Ltd and the whole Q3 team involved in getting this accreditation over the line.”

Flourishing apprenticeships!

At the turn of the year, we featured some lovely stories profiling our growing band of Q3 apprentices.

Six months on, and we thought it would be great to look back on their progress, and some of the success stories, as well as seeing where our apprenticeship programme is heading next.

Paul Courtney completed his level 5 CIPD Associated diploma in People Management and is now embarking on a Level 3 Payroll Administration apprenticeship through Kiwi training in Southampton.

Fabio Goncalves who transferred from our Chelsea Harbour contract to be Assistant Contract Manager on our Salesforce contract, is embarking on the Level 4 FM apprenticeship, IWFM.

Waving the flag for equality, we also have, Annie Simkin, Compliance Manager and Emma Sheridan from our contract at The Square, Camberley, who are also both taking on the same apprenticeship qualification. Edona Lushja, Contract Support at Chelsea Harbour is undertaking her Level 3 FM apprenticeship, IWFM.

In the next few weeks, we’ll be talking to more of our apprentices about their personal development journeys through the FM landscape – stay tuned!

Danny Gardner – Operations Director, Technical Services.

We are pleased to welcome Danny Gardner to Q3 as Operations Director for our technical services business. Danny brings huge experience to this role, having worked for over two decades across building services and TFM/IFM service delivery in both the private and public sectors, specialising in hard services engineering, and HVAC within business-critical environments, and the FM sector generally.

Since starting his career, as an apprentice, trained electrical engineer working on the Jubilee Line extension project for London Underground, Danny has subsequently expanded his skills and expertise with many of the leading M&E organisations, working with both large corporates and SMEs across the UK and into Europe.

Danny describes himself as highly inquisitive. Once he gets a taste for something, he pursues it relentlessly until he feels he fully understands the mechanics and is confident he has mastered it. That approach applies to work or sport and his interests have expanded to include everything from Rubik’s cube, to golf, snooker and downhill mountain biking.

Based just outside London in Essex, Danny will be working to expand and develop Q3’s engineering and maintenance capabilities in existing technical services contracts and across our IFM portfolio. The objective is to enhance Q3’s technical services operational foundations to ensure they can support our future growth ambitions, including robust processes to underpin each stage of service delivery and compliance. Danny will also spearhead the expansion of our energy management and sustainability services offering and act as engineering lead on new contract mobilisations.

Speaking about his new challenge, Danny said, “If I had written the job description myself, I don’t think I could have created a role more matched to my skillsets and experience. I am really looking forward to meeting my colleagues and clients and getting the ball rolling.”