Compliance in Facility Management
Compliance is the foundation of any facility management contract, especially those incorporating delivery of hard services and engineering and maintenance.
Compliance in facility management, is designed to protect both the people and assets within a building and is a discipline that touches all the safety-critical aspects of FM operations and activities. Although responsibility for statutory and legal compliance lies firmly with the client, Facility Management companies like Q3 play a hands-on role in ensuring assets and activities comply with current regulations, legislation, and standards, thus mitigating risks, preventing accidents, and ensuring safety.
Q3 achieves consistently high levels of compliance across its FM contracts, through an effective combination of technology, a proactive approach, deployment of sound, proven processes and by employing skilled specialists. We take nothing to chance. And, by monitoring compliance effectively and acting positively to address any remedial actions, we also improve operational efficiency, minimise performance problems and plant breakdowns, and extend the life of costly plant and equipment.
Effectively managing risk in this way positively impacts cash flow, provides cost certainty and prevents unexpected expenses and potentially costly legal actions.
Our Approach is Active Compliance Management
Q3 adopts a highly proactive compliance regime to ensure that all who work in or visit our clients’ premises are safe from harm, and that risks are minimised. The foundation of compliance is knowing the exact location and status of each asset, and then identifying and actively managing remedials to successful completion. But it’s not simply about assets, tasks and activities and it’s certainly not a simple tick-box exercise or one-off task. Compliance requires continuous verification and updates – an end-to-end process, encompassing everything from the competency of the person carrying out a task, through to properly closing out the last remedial. Knowing and not acting is worse than not knowing.
Key Areas: Our Safety and Compliance Services
Our compliance activities span those areas listed below, plus others:
- Water Hygiene and Treatment
- Ensuring water systems are free from Legionella and other contaminants
- Air Quality
- Regular maintenance and monitoring of HVAC systems to ensure clean air
- Asbestos Risk Management
- Identifying and managing asbestos to prevent exposure
- Fire Systems and Risk Assessment
- Regular inspection and maintenance of fire alarms, extinguishers, dampers, and auto-close doors
- Security Systems
- Ensuring all security measures are functional and up to date
- Electrical Services
- Regular PAT testing, fixed wire testing, and maintenance of UPS backup power supplies.
Q3 active compliance management approach includes:
Asset Management
- Maintaining an asset register that is constantly monitored and audited
- Developing asset life cycles and forward maintenance schedules (FMS)
- Creating planned maintenance schedules and tracking expiration dates
Risk Mitigation
- Operational Efficiency: reducing the likelihood of accidents and legal issues
- Safety Assurance: ensuring systems are functioning optimally and sustainably
- Protecting building occupants and enhancing organisational reputation
- Proactively overseeing the completion of remedials based on the risk levels
Compliance Monitoring
- Recording compliant and non-compliant assets using a RAG (Red, Amber, Green) system
- Identifying and documenting tasks needed for non-compliant assets as “remedials”
- Measuring provider performance through Key Performance Indicators (KPIs) based on compliance levels and the number of outstanding remedials
Sustainability Focus
- Rating the sustainability of assets
- Offering asset management suggestions to extend asset life or replace with more sustainable options
Attention to detail
- Building Handbooks: Creating detailed documentation of building compliance requirements, unique to each building
- Mapped Points of Isolation: Clear identification of isolation points for safety and maintenance
- Emergency Operations Plan (EOP): Comprehensive emergency response procedures
- Emergency Key Suppliers: List of essential suppliers for emergency situations
Beyond Compliance
At Q3, we choose to go beyond simply delivering compliance, because it is not simply a means to an end. Compliance can accrue other benefits including:
- Protecting Your Investment: Ensuring assets are properly maintained to protect their value
- Validating Warranties: Aligning maintenance regimes to ensure warranties remain valid
- Extending Asset Lifecycles: Implementing strategies to extend the useful life of assets
- Sustainability and ROI: Assessing if assets are still fit for purpose and exploring replacements with better ROI and sustainability credentials
Our guarantee – your peace of mind
Choosing Q3 for your Facilities Management services, will ensure that you have a supplier that will have your back on compliance, ensuring risk mitigation, operational efficiency and safety insurance.
Compliance is integral to our service delivery model, not a bolt on. Our proactive approach will ensure that risks are minimised and that all those who work in, or visit your premises, will be safe from harm.
Everything is covered from a statutory and legal compliance angle, when you employ Q3 as your FM company. Why not contact us now for a consultation or brief discussion on the difference we bring?