It’s safe to say that cleaning has been through a revolution in recent times, in response to the Covid19 pandemic and its impact on work and the workplace.

Cleaning has been elevated to a higher level in people’s consciousness because they realised that it can make the difference between life and death.

At Q3, cleaning has always been important. A clean workplace quite simply keeps people safe and healthy. It also directly reflects your organisation’s self-esteem and speaks volumes about your working standards and principles, to both your clients and your staff.

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Our solution

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Safer working using approved chemicals that kill bacteria and pathogens

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Flexibility to flex and adapt our commercial model

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Data Driven Real-time technology

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Science based Visible and invisible cleaning

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Innovations Robotics, HEPA filters and Pulse mopping

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Chemical-free products

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Green, biodegradable janitorial consumables

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Bespoke solutions based on facts not assumptions

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Analytics providing insight to customer needs

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Raising The Profile - Hygiene Has Never Been So Important

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Employing Local Staff - Adding Social Value And Minimising Travel Miles

Sector in which We Operate

Our commercial cleaning teams are fully experienced in cleaning: 

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Offices, Corporate Buildings and Data Centres

Office cleaning services need to align with the culture and values of the client they serve, particularly in prestigious corporate headquarters. We understand that first impressions count and will work hard to deliver the right impression.

Find out more:

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Retail Shops and Shopping Centres

Footfall and user experience is what drives the retail model in shops and malls, and both these drivers are clearly influenced by the appearance and cleanliness of your premises. We have the experience to deliver a retail cleaning service that ensures your customers always see the best side of you and vote with their feet.

Find out more: Retail Facility Management

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Education Establishments

Q3 can provide commercial cleaning services for private and public schools, as well as colleges and universities. We understand the unique needs of academic buildings and have what it takes to ensure they are maintained to a high standard, keeping staff and students safe and happy.

Find out more: School and Education Facility Management

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Hospitality

As customer-focused businesses, bars, food outlets, clubs, cinemas and leisure facilities need to maintain the highest possible standards of hygiene and appearance. Years of experience in this environment have taught us to refine our hospitality cleaning service with attention to detail, and by treating your client as our client.

Find out more: Hospitality and Leisure Facility Management

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Warehouses and Manufacturing Locations

Factories, warehouses, processing plants and distribution centres present a unique opportunity for a more automated approach to commercial cleaning. We’ve got years of experience of industrial cleaning services and know the technology and kit that will make short work of tough jobs. Whatever your location’s specific needs are, our skilled team of commercial cleaners can create the right solution.

Find out more: Warehouses and Manufacturing Locations Facility Management

Using technology to increase productivity

Our cleaning service is better because our approach is different. We’re technology led and utilise the very best that science has to offer.

Our solution is neither static, nor one-size fits all. We tailor our cleaning solution to suit your needs and those of your clients. Cleaning a school is not like cleaning an airport, a financial centre or a retail complex, and our people understand that difference and adapt the service accordingly.

Frequently, we evolve our delivery model over time, refining our approach through insight provided from the capture of key data, and the application of analytics and audit software. Similar analysis of data collected from sensors and beacons, allows us to flex the cleaning frequencies according to increasing or decreasing footfall during different daily, weekly or monthly time periods.

Cleaning

Using science

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Cleaning Standards - Physically, Chemically, Bacterially

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Visibly Clean - Debris, Waste, Dust, Spills

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Invisibly clean with variations from season to season

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Chemicals approved to prevent the spread of germs, bacteria and viruses in the workplace

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Equipment to reduce presence of dust particles

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Measurable ATP devices. Blacklight technology, air-particle monitors

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PPE suitable masks and equipment based on Government advice and standards

Here's just some of what we do

  • Commercial – offices, retail, manufacturing, public sector, education
  • Domestic and residential properties (Channel Islands only)
  • Window cleaning
  • Janitorial services
  • Periodics and specialist industrial
  • Washroom services and consumables
  • Builders/sparkle clean prior to hand over

 

The use of technology in this way has helped us allocate resource more effectively, saving some clients as much as 15% on their cleaning costs.

Our use of cleaning technology also extends, where appropriate, to the use of robots, to automate hard floor or carpet cleaning in expansive areas such as concourses, warehouses or banking floors.

Check out our article on the role of robots in cleaning to learn about the pros and cons of robotic cleaning.

Clean or clinically clean?

At the start of the pandemic, a flurry of new “fogging” products emerged together with cleaning products claiming to counteract Covid19 and maintain surfaces Covid-free for periods of up to ninety days.

Sadly, we found many of these claims were spurious, so we embarked on our own programme to establish which of these new chemicals were working and which weren’t. To be sure, we test-trialled and measured their effectiveness using onsite ATP (adenosine triphosphate) device swab tests, to determine the subsequent bacteria count, post-clean.

We then compared this against benchmarks for other environments to ensure the cleanliness meets safe acceptable standards for various environments such as offices, washrooms, catering areas etc.

From this research, we now operate with best-in-class chemicals such as “SanPure Bio”, that is both eco-friendly and long-lasting, providing clinically clean surfaces for up to four weeks.

In addition, to verify that it is hygienically clean, our cleaners now check and record the ATP surface count after each clean.

Read an article by Q3’s Director Alex Gavrilovic on how Covid has changed cleaning

ESG

Q3 is committed to a sustainable operating model. We are Planet Mark accredited and have a clear plan laid out for achieving Net Zero by 2035.

From the time Q3 was formed in 2018, we have always taken a sustainable approach to the materials we use in every cleaning process. We shun the use of dangerous chemicals in favour of non-toxic, less harmful alternatives, with a neutral pH. Plus, we’ve streamlined the range of cleaning chemicals needed for all cleaning situations to a handful, minimising the use of single-use plastics and ensuring that all packaging is recyclable.

Checkout this example of how a simple measure like changing the soap dispensers can make a world of difference:

Soap dispensers at Alhambra Shopping Centre

Social Value

For us, social value is an extension of sustainability. Sustainability, not just in terms of environment and CO2 emissions but also in the sense of operating a sustainable business model that respects our people and engages with the communities in which we work.

With contracts all over the UK, we have an active programme of local charitable engagement, investing in projects and fundraising such as our community garden at Sawyer’s Close.

People

Q3 enjoys high staff retention rates because one of our core values is Quality People.

We were one of the first Living Wage Foundation recognised service providers which means that we have committed to paying all directly employed members of staff, not tied to client contracts, the Real Living Wage.

We invest heavily in training and apprenticeships and recognise achievement through our Shining Stars programme. We invest in training because it’s pointless spending on technology and innovation if your teams don’t have the knowledge to take advantage of it. All cleaners are trained to the BICSc standard, with enhanced modules such as customer service for retail environments.

interested in working with us?

Q3 is a great business to work with and to work for. We were set up by a group of people motivated by experience to create a very different type of Facilities Management company. Here you’ll find out more about us and how we work. If that’s not enough, contact us

Get In Touch

Case Study

Here’s how Q3 works for other clients…

Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chestnut ward

Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract