At Q3 we understand the intricacies and challenges of IFM and take an agile, flexible and innovative approach to making it work uniquely and successfully for every client.

By putting your organisation first and focusing on outcomes, we build an FM solution around your needs, not our service capabilities. We have assembled a team of exceptional people and combine their considerable know-how, with the use of cutting-edge technology and the use of data, to achieve improved efficiency, productivity, sustainability, and enhanced corporate goals. Let us show you how IFM from Q3 will add value to your business!

integrated facilities management diagram

IFM: What is Behind the Name?

Integrated Facilities Management (IFM) is a delivery model that does what it says on the tin – combining a wide range of FM services such as cleaning, security, waste management and engineering and maintenance services, in a joined-up, easy-to-manage contract. IFM service contracts can be delivered to all sectors and are popular because they are simple to administer, drive huge potential savings and lift a huge management burden from the client. However, not all IFM contracts are made equal and not all IFM suppliers are the same.

IFM Expert Solutions Tailored to Your Needs

When you first talk to Q3, we’ll invest considerable time listening to, and understanding your specific challenges and needs. No two clients will ever be the same, so we won’t foist a standard approach on anyone. Instead, we develop a bespoke, hybrid-FM solution containing elements of consultancy, conventional FM delivery and best-in-class, supply-chain management.,

We act as a trusted advisor on all aspects of property and FM activity. Our account manager will be a subject matter expert, capable of proactively dealing with every angle of operational delivery, releasing the pressure on you and your team, and getting problems sorted.

Underpinning this is a software platform utilising cutting-edge technology, to monitor, measure and manage the entire FM supply chain operation, transforming Integrated FM into Intelligent FM.

This means that you can sleep at night, knowing that your buildings are compliant, your people have a safe and productive workplace, your ESG targets are being met and your finance director is realising value for money from the property/FM budget.

Choosing Q3: Create Productivity and Add Value

Whether you’re new on the Facilities Management journey, or a public sector or private sector organisation with a history of FM outsourcing, Q3 is the ideal IFM provider to engage.

We can effectively manage the risk and opportunity across your portfolio and support all the daily activities of your workforce, delivering a robust and compliant environment, achieving savings, and creating productive, sustainable workplaces, where your staff love to work.

And we’ll work seamlessly with your team to take care of the detail, to free up your people to focus on work that adds value to your own organisation and its success.

Here’s how:

building icon magenta

Compliance

We’ll ensure that the buildings you occupy are statutory compliant, the suppliers that carry out works are fully insured, hold the correct accreditations, and have all the necessary Health and Safety documentation in place.

building icon magenta

Value

Managing cost and budgets. Checking that you are paying the right amount for the services you receive, that they have been properly executed and at the correct time.

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ESG

Developing clear policies and procedures to guide ethical and sustainable decisions on the way services are delivered to your buildings?
Find out more: Environment, Sustainability and Governance

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Technology

Making the best use of the technology we have developed, to give you visibility of your property portfolio, allowing you to sweat the assets and support new hybrid ways of working.

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Pulse 24 /7 helpdesk

Blending properly trained people and cutting-edge technology to provide an on-call facility for any of the services on your contract 24/7 pulse.
Find out more: Pulse 24/7 helpdesk

Q3 takes care of the people, the places and the spaces that are important for you

If you think that IFM may be the best outsourced services solution for your organisation, but you cannot imagine just how that might work in practice, or you simply want to understand the services we offer but in a little more detail… why not talk to us?

It’s important to have these discussions well in advance of committing your organisation to an extensive and often expensive tender process

Contact us now and see what impact we could make:

interested in working with us?

Q3 is a great business to work with and to work for. We were set up by a group of people motivated by experience to create a very different type of Facilities Management company. Here you’ll find out more about us and how we work. If that’s not enough, contact us

Get In Touch

IFM case studies

Here’s how Q3 works for other clients…

West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Chestnut ward

Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Goodmayes hospital

Goodmayes Hospital

Goodmayes Hospital is a mental health facility located in Goodmayes, London. Plans for ward upgrades, extensions and refurbishments required some consideration of the exiting plant and mains feeds currently serving the space.‍

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Goodmayes Hospital

Goodmayes Hospital is a mental health facility located in Goodmayes, London. Plans for ward upgrades, extensions and refurbishments required some consideration of the exiting plant and mains feeds currently serving the space.‍

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Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Picture of a man hands and a laptop on a table showing the scene of a business meeting.

Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract