We’re in conversation with Audrius Gricius, who works as a Controller/CCTV operator at The Square retail shopping centre contract in Camberley. Audrius is enrolled in a team leader/supervisor apprenticeship programme.

What have you learnt so far from this apprenticeship?

So far, I have gained better understanding of the role and responsibilities of a team leader/supervisor, as well as the importance of effective communication between different departments within our operation.

What have you enjoyed about this apprenticeship?

Since starting my apprenticeship, I have enjoyed learning new skills and acquiring knowledge to help me in my current role. I have found the apprenticeship challenging, however the support I received from my tutor Colin Ripley to be very helpful and valuable to my progression and development.

What do you hope the apprenticeship will do for you?

I had hoped that the apprenticeship would develop me with the necessary skills and knowledge to become a better person and a great team leader in my current role. I have seen from my lessons and the apprenticeship that I am confidently embedding this into my role. My next hope is that I achieve a supervisor’s position upon completion.